Privacy Policy

1. Introduction

Ace Construction Engineering ("Company," "we," "our," or "us"), a licensed General Engineering Contractor (CSLB #1110196), respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy describes:

• The types of information we may collect or that you may provide when accessing or using our website (https://aceconstructionengineering.com) and related services
• Our practices for collecting, using, maintaining, protecting, and disclosing that information
• Your rights regarding your personal information

2. Information Collection

2.1 Directly Collected Information

We collect information when you:

• Submit inquiry forms or service requests
• Contact us via phone, email, or other channels
• Register for project updates or newsletters
• Participate in surveys or feedback programs

Data collected includes:

• Full name and job title
• Business contact information (email, phone, address)
• Project specifications and documentation
• Payment and billing information (where applicable)

2.2 Automatically Collected Information

We automatically collect:

• Device information (IP address, browser type, OS)
• Usage data (pages visited, access times, referring URLs)
• Cookies and tracking technologies (see Section 7)

3. Twilio Communications

We utilize Twilio services for:

• SMS/MMS project updates and notifications
• Voice communications and call tracking
• Two-factor authentication (2FA)
• Service-related alerts and reminders

Through Twilio integration, we may process:

• Phone numbers and call metadata
• Message content and delivery status
• Communication preferences and opt-outs

Twilio's privacy practices are detailed at twilio.com/legal/privacy.

4. Data Usage

We use collected information to:

• Provide construction engineering services
• Process contracts and project documentation
• Communicate about project milestones
• Improve service delivery and website functionality
• Comply with regulatory requirements (CAL/OSHA, CSLB)
• Prevent fraud and ensure network security

5. Data Sharing & Disclosure

We may disclose information to:

• Subcontractors and project partners (under NDA)
• Regulatory bodies (CSLB, building authorities)
• Payment processors and financial institutions
• Legal authorities when required by law

We never sell personal information to third parties.

6. Data Security

We implement:

• AES-256 encryption for sensitive data
• Regular security audits and vulnerability testing
• Role-based access controls
• Secure document destruction protocols
• Employee privacy training programs

8. Policy Updates

We will notify users of material changes through:

• Website banners or pop-up notifications
• Direct communications for active projects
• Email alerts for subscribed users